Incidents reported on status page for Ellipsus https://status.ellipsus.com/ en https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 20:20:00 -0000 https://status.ellipsus.com/incident/710034#95f22f403685da202cbded41cf77a9f78457190b6c089c95401996c1f9cdc6e3 The issue has been fixed. https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 18:01:00 -0000 https://status.ellipsus.com/incident/710034#0628ee3125223ff2c6eb912c4a36acf3fb5c97bca8a35ef69d95a44d90658a7a We have take some action to mitigate the issue and are now monitoring the behavior of the system. https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 17:13:00 -0000 https://status.ellipsus.com/incident/710034#57efc4a12f79335bdffe89271e2edf96a9e3dccde1b3e73241805aafc77b3307 We're investigating an issue in one of our services that can cause syncing to fail occasionally. https://status.ellipsus.com/incident/698555 Mon, 04 Aug 2025 02:07:00 -0000 https://status.ellipsus.com/incident/698555#9fb82ac9bf2293f49d245feaa94fff7d489c7f71a50ad508b077a98f984241a0 Ellipsus services are back online. Team is continuing to monitor. https://status.ellipsus.com/incident/698555 Mon, 04 Aug 2025 01:23:00 -0000 https://status.ellipsus.com/incident/698555#3177510ebaba63cb405f8889466ad5f006b6cd5032756ec1ba9063d3e3e36ed9 Due to unforeseen traffic is Ellipsus is temporarily down. The engineering team was notified and an active investigation is underway. Ellipsus saves locally before it syncs with the server, so any work written previously should be preserved. We're very sorry and hope to get our services back up and running as soon as possible. https://status.ellipsus.com/incident/672625 Sat, 02 Aug 2025 08:40:00 -0000 https://status.ellipsus.com/incident/672625#181bcf1331339352c705b775edbeb702fc788b3b225f2a88402306f655b6cb11 All services are restored. New memory instances added to production. https://status.ellipsus.com/incident/672625 Sat, 02 Aug 2025 06:30:00 -0000 https://status.ellipsus.com/incident/672625#6e6d2b716644d159f714aadf2c223621e696b4124c7c4af016ce0bf37db81382 Currently reaching 100% memory usage. Team is actively working on a fix, including doubling our memory capacity. https://status.ellipsus.com/incident/672625 Thu, 31 Jul 2025 15:25:00 -0000 https://status.ellipsus.com/incident/672625#0249af4b804ac1cbd5755325bd5a7cad2e17aa21ed171a7b8b2138642f1c5eb9 Syncing is currently degraded for all users. This might cause alerts saying the content is saved only locally to the device and ghost cursors floating around the document. The team is currently investigating the issue.