Incidents reported on status page for Ellipsus https://status.ellipsus.com/ en https://status.ellipsus.com/incident/747672 Tue, 21 Oct 2025 08:19:00 -0000 https://status.ellipsus.com/incident/747672#8589f05a4458acafecdbada20fd0c80413fa6d30cdcc7667d2af6d2275e94503 All upstream issues have been resolved. Login functionality has been restored. https://status.ellipsus.com/incident/747672 Mon, 20 Oct 2025 19:53:00 -0000 https://status.ellipsus.com/incident/747672#a3c7b28682a36a7f3cca16e59e58b652d1b31dc9d5a45bb686aded69ce3913bf Our auth provider has identified an incident on their infrastructure that's affecting Ellipsus login. Users who are already logged in might still be able to use the app momentarily. https://status.ellipsus.com/incident/746818 Mon, 20 Oct 2025 10:20:00 -0000 https://status.ellipsus.com/incident/746818#76279db6dae996f9ab16ffc80cffd7ba0adf9166f8138adf71ff88549a09b789 We are observing the recovery and functionality should be restored. We will monitor the situation till it is fully resolved upstream. https://status.ellipsus.com/incident/746818 Mon, 20 Oct 2025 07:53:00 -0000 https://status.ellipsus.com/incident/746818#1c3a1b9ac81b19751b91c2169067d057fbf44298bc63122dfa1bf9a40e05762b The app is unstable due to an outage with one of our service providers. https://status.ellipsus.com/incident/745636 Fri, 17 Oct 2025 22:27:00 -0000 https://status.ellipsus.com/incident/745636#67afdb019099fd8a959c1c0ce5d02ddf547acac533524ff50cf69262a9058d4a We identified a problem with our networking infrastructure and applied a fix. All services should be fully functional now. https://status.ellipsus.com/incident/745636 Fri, 17 Oct 2025 22:21:00 -0000 https://status.ellipsus.com/incident/745636#757fb574554e61d8aca0d7f1756550678f280760e7cfe966f8d038f17e9f7f93 We have identified the root cause of the issue and have addressed it. Service should be accessible again, but we are still monitoring. https://status.ellipsus.com/incident/745636 Fri, 17 Oct 2025 21:49:00 -0000 https://status.ellipsus.com/incident/745636#8dc47bea3fa8f346037d1fb0f738883dc15d50ea8c2f1f8455ed49dd9863bb7c We are investigating an issue with the app availability. https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 20:20:00 -0000 https://status.ellipsus.com/incident/710034#95f22f403685da202cbded41cf77a9f78457190b6c089c95401996c1f9cdc6e3 The issue has been fixed. https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 18:01:00 -0000 https://status.ellipsus.com/incident/710034#0628ee3125223ff2c6eb912c4a36acf3fb5c97bca8a35ef69d95a44d90658a7a We have take some action to mitigate the issue and are now monitoring the behavior of the system. https://status.ellipsus.com/incident/710034 Thu, 21 Aug 2025 17:13:00 -0000 https://status.ellipsus.com/incident/710034#57efc4a12f79335bdffe89271e2edf96a9e3dccde1b3e73241805aafc77b3307 We're investigating an issue in one of our services that can cause syncing to fail occasionally. https://status.ellipsus.com/incident/698555 Mon, 04 Aug 2025 02:07:00 -0000 https://status.ellipsus.com/incident/698555#9fb82ac9bf2293f49d245feaa94fff7d489c7f71a50ad508b077a98f984241a0 Ellipsus services are back online. Team is continuing to monitor. https://status.ellipsus.com/incident/698555 Mon, 04 Aug 2025 01:23:00 -0000 https://status.ellipsus.com/incident/698555#3177510ebaba63cb405f8889466ad5f006b6cd5032756ec1ba9063d3e3e36ed9 Due to unforeseen traffic is Ellipsus is temporarily down. The engineering team was notified and an active investigation is underway. Ellipsus saves locally before it syncs with the server, so any work written previously should be preserved. We're very sorry and hope to get our services back up and running as soon as possible. https://status.ellipsus.com/incident/672625 Sat, 02 Aug 2025 08:40:00 -0000 https://status.ellipsus.com/incident/672625#181bcf1331339352c705b775edbeb702fc788b3b225f2a88402306f655b6cb11 All services are restored. New memory instances added to production. https://status.ellipsus.com/incident/672625 Sat, 02 Aug 2025 06:30:00 -0000 https://status.ellipsus.com/incident/672625#6e6d2b716644d159f714aadf2c223621e696b4124c7c4af016ce0bf37db81382 Currently reaching 100% memory usage. Team is actively working on a fix, including doubling our memory capacity. https://status.ellipsus.com/incident/672625 Thu, 31 Jul 2025 15:25:00 -0000 https://status.ellipsus.com/incident/672625#0249af4b804ac1cbd5755325bd5a7cad2e17aa21ed171a7b8b2138642f1c5eb9 Syncing is currently degraded for all users. This might cause alerts saying the content is saved only locally to the device and ghost cursors floating around the document. The team is currently investigating the issue.