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Degraded

One-time passwords are not sending

Jul 14, 2025 at 07:46am UTC

Resolved
Jul 14, 2025 at 08:46am UTC

Auth0 says it's resolved the issue. We're seeing OTPs being delivered again and actively monitoring.

Created
Jul 14, 2025 at 07:46am UTC

One-time passwords are not working. Our third-party authentication service, Auth0, is degraded in the EU, affecting OTP email sends. The team is actively monitoring.